Kamal's Ice Cream

Privacy Policy

Kamal’s , a registered ice cream and confectionary brand, having its registered office at Sankrail Industrial Park, Jala Dhulagori, P.O.- Dhulagori, P.S.- Sankral, Howrah – 711302, is the owner of the domain http://kamalsicecream.com/, hereinafter collectively referred to as “Platform”. In this policy, ‘our’, ‘we’ or ‘us’ refers to Kamal’s.

This Privacy Policy (“Policy”) is a legally binding document between you and Kamal’s. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by use of the website or by other means) and will govern the relationship between you and Kamal’s for your use of the website and products.

CONSENT: BY USING THE WEBSITE AND/ OR BY PROVIDING YOUR INFORMATION, YOU CONSENT TO THE COLLECTION AND USE OF THE INFORMATION YOU DISCLOSE ON THE WEBSITE IN ACCORDANCE WITH THIS PRIVACY POLICY. YOU ALWAYS HAVE THE LIBERTY OF NOT PROVIDING ADDITIONAL INFORMATION.

IF YOU DO NOT AGREE WITH THE TERMS IN THIS PRIVACY POLICY, DO NOT USE THE SERVICES AND WEBSITE. CONTINUED USE OF THE SERVICES AND SITE/APP CONSTITUES YOUR FREELY GIVEN, SPECIFIC AND INFORMED CONSENT AND AGREEMENT TO YOUR PERSONAL INFORMATION BEING PROCESSED PURSUANT TO THIS POLICY.

This policy sets out:
• the information we collect about you when you visit our website, use our products, or otherwise interact with us;
• how we use, share, store, and secure the information; and
• how you may access and control the information.

In this Policy, “personal information” refers to any data, information, or combination of data and information that is provided by you to us, or through your use of our products, that relates to an identifiable individual.

1 What information we collect about you

1.1 We collect the following types of information about you:
(a) Information you provide through support channels, for example when you report a problem to us or interact with our support team, including any contact information, documentation, or screenshots (collectively, “Support Data”);
(b) For all marketing communications, surveys and feedback mechanisms form your, “Preference Data”); You have the option to opt out of such notifications/mailers by writing to us at kolkata.office@kamalsicecream.com .
(d) information about your device or connection, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Platform, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Platform, and information about how you interact with the Platform information we collect through cookies and other data collection technologies (please read our Cookies Policy for details) (collectively, “Technical Data”); and
(e) We collect Technical Data using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

1.2 We collect the above information when you provide it to us or when you use or visit our Platform.

1.3 We do not collect sensitive data or special category data about you. This includes details about your race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, or sexual orientation.

2 How we use information we collect

2.1 We only use your personal information where the law allows us to. We use your personal information where:
(a) we need to perform the contract we have entered into (or are about to enter into) with you, including to operate our products or services, to provide customer support and personalized features, and to protect the safety and security of our Platform;
(b) it satisfies a legitimate interest which is not overridden by your fundamental rights or data protection interests, for example for research and development, and in order to protect our legal rights and interests
(c) you’ve given us consent to do so for a specific purpose, for example we may send you direct marketing materials or publish your information as part of our testimonials or customer stories to promote our products; or
(d) we need to comply with a legal or regulatory obligation.

2.2 If you have given us consent to use your personal information for a specific purpose, you have the right to withdraw your consent and cancel your subscription any time by contacting us at kolkata.office@kamalsicecream.com , but please note this will not affect any use of your information that has already taken place.

2.3 We do not share your personal information with any company outside our group for marketing purpose, unless with your express specific consent to do so.

3 How we share information we collect

3.1 We may share personal information on aggregated or de-identified basis with third parties for research and analysis, profiling, and similar purposes to help us improve our products and services. For example, we use Google Analytics to help us understand how our users use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

3.2 If you use any third-party software in connection with our products or services, for example any third-party software that our Platform integrates with, you might give the third-party software provider access to your information. Policies and procedures of third-party software providers are not controlled by us, and this policy does not cover how your information is collected or used by third-party software providers. We encourage you to review the privacy policies of third-party software providers before you use the third-party software.

3.3 Our Platform may contain links to third-party websites over which we have no control. If you follow a link to any of these websites or submit information to them, your information will be governed by their policies. We encourage you to review the privacy policies of third-party websites before you submit information to them.

3.4 We may share your information with government and law enforcement officials to comply with applicable laws or regulations, for example when we respond to claims, legal processes, law enforcement, or national security requests.

3.5 If we are acquired by a third party as a result of a merger, acquisition, or business transfer, your personal information may be disclosed and/or transferred to a third party in connection with such transaction. We will notify you if such transaction takes place and inform you of any choices you may have regarding your information.

4 How we store and secure information we collect

4.1 We use third-party vendors and hosting partners, for hardware, software, networking, storage, and related technology it needs to run the Platform. We maintain two types of logs: server logs and event logs. By using the Platform, you authorize us to transfer, store, and use your information in India, the United States of America, European Union, and any other country where we operate.

4.2 We have strict practices in place to protect the loss, misuse, and alteration of several data and information under our control. We have adopted the following measures to protect the security and integrity of your personal information:
(a) access to your personal information is restricted to personnel or service providers on a strictly need-to-know basis, who will only process your information on our instructions and who are subject to a duty of confidentiality; and
(b) Our information collection, storage, and processing practices are reviewed regularly.

4.3 We will notify you and any applicable regulator of a breach where we are legally required to do so.

4.4 While we implement safeguards designed to protect your information, please note that no transmission of information on the Internet is completely secure. We cannot guarantee that your information, during transmission through the Internet or while stored on our systems or processed by us, is absolutely safe and secure.

4.5 We only retain personal information for so long as it is reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We periodically review the basis and appropriateness of our data retention policy.

4.6 Notwithstanding anything contained to the contrary in this Policy, Kamal’s will not be responsible for any loss, damage, or misuse of any personal information, if such loss is attributable to a Force Majeure Event. The term force majeure event shall mean any and every event that cannot be performed due to causes that are outside the control of the parties, including but not limited to natural calamities or disasters, computer hacking or other similar events that could not be evaded through the exercise of due care.

4.7 IN NO EVENT SHALL KAMAL’S HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OR ARISING OUT OF THIS POLICY.

5 COOKIES POLICY

Cookies are small text files that are placed on your device by a web server when you access our Platform. We use cookies to identify your access and monitor usage and web traffic on our Platform to customize and improve our products and services.

We use both persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Site or a partner site that uses our services. Session cookies only last for as long as the session lasts (usually the current visit to a website or a browser session).

We use the following types of cookies:

Strictly necessary cookies – these are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our website.

You can block cookies by activating the setting on your browser that allows you to refuse the use of all or some cookies. However, if you do so, you may not be able to access all or parts of our site.

6 Your rights

8.1 You have the right to:
(a) be informed of what we do with your personal information;
(b) request a copy of personal information we hold about you;
(c) require us to correct any inaccuracy or error in any personal information we hold about you;
(d) request erasure of your personal information (note, however, that we may not always be able to comply with your request of erasure for record keeping purposes, to complete transactions, or to comply with our legal obligations);
(e) object to or restrict the processing by us of your personal information (for marketing purposes);
(f) request to receive some of your personal information in a structured, commonly used, and machine-readable format.
(g) withdraw your consent at any time where we are relying on consent to process your personal information (although this will not affect the lawfulness of any processing carried out before you withdraw your consent).

8.2 In order to exercise any of the rights listed herein above, you can submit a request by email to kolkata.office@kamalsicecream.com .

8.3 You may opt out of receiving marketing materials from us by writing to us at kolkata.office@kamalsicecream.com . Please note, however, that even if you opt out from receiving marketing materials from us, you will continue to receive notifications or information from us that are necessary for the use of our products.

8.4 As a security measure, we may need specific information from you to help us confirm your identity when processing your privacy requests or when you exercise your rights.

8.5 Any request under paragraph 8.1 will normally be addressed free of charge. However, we may charge a reasonable administration fee if your request is clearly unfounded, repetitive, or excessive.

8.6 We will respond to all legitimate requests within one (1) month. Occasionally, it may take us longer than a month if your request is particularly complex or if you have made a number of requests.

7 “DO NOT TRACK” SIGNALS

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.

8 ADDITIONAL INFORMATION FOR EUROPEAN UNION USERS

8.1 Personal information

References to “Personal Information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.

8.2 Controllers of Personal Information

Data protection law in certain jurisdictions differentiates between the “Controller” and “Processor” of Personal Information. In general Kamal’s a registered partnership firm having its registered office at Sankrail Industrial Park, Jala Dhulagori, P.O.- Dhulagori, P.S.- Sankral, Howrah – 711302 is the Controller of Personal Information collected from Users.

8.3 Legal basis for processing
a) In order to provide support, we collect, store, and process Personal Information of users. We use your Personal Information only as permitted by law. We are required to inform you of the legal basis of our processing of your personal information, which are described herein below. If you have questions about the legal basis of how we process your personal information, contact us at kolkata.office@kamalsicecream.com .
i) Use for operations and allied services – Processing is necessary to perform the contract governing our provision of the Services or to take steps that you request prior to subscribing for the Services.
ii) To comply with law – Processing is necessary to comply with our legal obligations
iii) With your consent – Processing is based on your consent provided by the Users on the Platform. We seek consent to collect, process and store information when there is a change in policy or where there is involvement of information transfer or processing. Where we rely on your consent you have the right to withdraw it anytime by contacting us at kolkata.office@kamalsicecream.com .

8.4 Use by us for new purposes

When we act as a data Controller, we may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.

8.5 Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information we have otherwise collected about you, we will dissociate such information from the information attached to your content.

8.6 Cross-Border Information Transfer

Subject to European Data Protection laws, whenever we transfer your personal information out of the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be based:
a) Pursuant to the recipient’s compliance with standard contractual clauses, or Binding Corporate Rules
b) Pursuant to the consent of the individual to whom the personal information pertains
c) As otherwise permitted by applicable EEA requirements.
d) Please contact us at kolkata.office@kamalsicecream.com , if you want further information on the specific mechanism used by us when transferring your personal information out of the EEA.

9 Changes to this policy

We may amend this policy from time to time by posting the updated policy on our Platform. By continuing to use our Platform after the changes come into effect, you agree to be bound by the revised policy.

10 Contact us

10.1 Please contact us at kolkata.office@kamalsicecream.com .

10.2 Please contact us in the first instance if you have any questions or concerns.

Last updated: 30th September 2020

Who we are

Our website address is: http://kamalsicecream.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements